Hello,
I’m facing an issue while trying to purchase the Apple Developer Program membership and would appreciate some guidance from the community.
I attempted to make the payment using UPI. Initially, it failed multiple times with an “incorrect PIN” message, even though I was entering the correct PIN. Later, I used the wallet option and completed the payment successfully via Google Pay. The amount of ₹8,700 was deducted from my bank account.
However, after the successful transaction:
- There is no confirmation in my Apple Developer account.
- It still shows that the membership fee is pending.
- When I try to pay again,I see the message: “Your Purchase Could Not Be Completed. For assistance, contact iTunes Support.”
Also, I did not see any option to pay using a credit or debit card. The only available options were UPI and Net Banking.
I would like to know:
- Has anyone faced a similar issue before?
- How long does it usually take for such payments to reflect?
- What was the solution in your case?
How did you get confirmation or resolve this with Apple?
I have already contacted Apple Developer Support and am waiting for their response.
Any suggestions or shared experiences would be very helpful.
Thank you.
Apple Developer Payment Issue (India – UPI + Developer App Case)
Sharing this in case it helps another founder avoid confusion.
I was trying to purchase the Apple Developer Program under my company Apple ID using the Apple Developer App on my iPhone.
Inside the Developer App, I was correctly logged in using my company Apple ID.
When I initiated the ₹8,700 payment using UPI:
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The UPI auto-renew mandate failed.
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The app then prompted me to complete the payment using Apple Account balance (Apple Wallet).
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I proceeded with the payment.
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The transaction was successful.
However, the ₹8,700 was credited to my personal Apple ID’s Apple Account balance, not the company Apple ID.
Why This Happened
Even though I was logged into the Developer App with my company Apple ID, in my iPhone Settings, my personal Apple ID was signed in.
When the payment was processed to Apple Wallet, it was credited to the Apple ID logged in at the device level (Settings) — not the Apple ID inside the Developer App.
To verify this, I checked:
Settings → Your Name → Payment & Delivery → Payment Methods
There I could see:
Apple Account Balance: ₹8,700
This confirmed the amount was added to my personal Apple ID balance.
What Apple Support Told Me
After speaking with Apple Support:
- The amount cannot be refunded back to the bank.
- It cannot be transferred to another Apple ID.
- It will remain as Apple Account Balance.
- It can be used for future Apple purchases under that personal Apple ID.
So the money is not lost — it is just locked to that specific Apple ID’s wallet.
Correct Way to Purchase Apple Developer Program
Apple advised the following:
- Completely sign out of the personal Apple ID from iPhone Settings.
- Sign in at the device level using the Apple ID under which you want to purchase the Developer Program (company ID).
- Then proceed with the payment.
I followed these steps.
However, due to multiple earlier attempts, the company Apple ID is temporarily restricted from making purchases for 72 hours.
After 72 hours, I will retry the payment with the correct Apple ID signed in at the device level.
Key Learning (Important for Indian Founders Using UPI)
If you are purchasing the Apple Developer Program via the Developer App in India:
The Apple ID signed in under iPhone Settings controls where Apple Wallet payments get credited.
Logging into the Developer App alone is not enough.
Device-level Apple ID must match the Developer enrollment Apple ID.
Otherwise, the payment will go to the wrong Apple Account balance.
This was not a failed payment — it was a wallet mapping issue between the Developer App and the device-level Apple ID.
Hope this helps someone avoid the same confusion.