Issue: MapKit Snapshot API returning blank dark blue images instead of satellite tiles as of March 4, 2026. This is affecting production and we need urgent assistance.
Endpoint: snapshot.apple-mapkit.com/api/v1/snapshot
Symptoms: HTTP 200 response with a valid image file, but image is a solid dark navy frame with only the Apple Maps watermark — no satellite data. Occasionally a correct satellite image is returned, but the vast majority are blank. Parameters: t=satellite, 640x640.
Confirmed not caused by code changes (none made), auth errors or rate limiting (status is 200), or an invalid image format (image is well-formed, just blank). API keys have been rotated and the issue persists.
The intermittent correct responses suggest a backend tile-serving issue on Apple's side rather than anything client-related.
Started: March 4, 2026. Same requests that worked prior to this date now consistently fail.
Please see the attached sample images for reference. ASAP resolution is appreciated as this is actively impacting production.
Thanks,
Tristan
