Explore best practices for creating inclusive apps for users of Apple accessibility features and users from diverse backgrounds.

All subtopics
Posts under Accessibility & Inclusion topic

Post

Replies

Boosts

Views

Activity

Custom Keyboard Extension Not Showing in Settings for Activation
Hi everyone, I’m developing a React Native iOS app that includes a custom keyboard extension for sending stickers across apps. The project builds successfully, and the main app installs fine on my test device. However, I’m not seeing the keyboard extension appear under Settings → General → Keyboard → Keyboards → Add New Keyboard, which means I can’t activate it or grant access. At this point, I’m not even sure if the extension is actually being installed on the device along with the main app. Here’s what I’ve done so far. I created a Keyboard Extension target in Xcode, set the correct bundle identifiers and provisioning profiles, and enabled “Requests Open Access” in the extension’s Info.plist. I built and installed the app on a physical device rather than the simulator to ensure proper testing. My main questions are: how can I confirm that the extension is being installed on the device, and if it isn’t, what might prevent it from installing even though the build completes successfully? Any insights, troubleshooting steps, or guidance would be greatly appreciated.
0
0
829
Nov ’25
VoiceOver does not focus App Store subscription modal when shown via AppStore.showManageSubscriptions(in:)
Description When calling AppStore.showManageSubscriptions(in:), the system modal for managing subscriptions appears visually. However, it is not automatically focused by VoiceOver, and in some cases, VoiceOver still allows interaction with elements in the underlying view controller, such as buttons and labels. This creates confusion and violates accessibility expectations. Steps to Reproduce 1. In a UIKit app, present the system subscription sheet via AppStore.showManageSubscriptions(in:). 2. Ensure VoiceOver is enabled on the device. 3. Observe the focus behavior when the modal appears. 4. Try swiping right/left — VoiceOver continues to announce items in the presenting view controller. Expected Result The modal should automatically take VoiceOver focus, and all elements behind it should be non-accessible until dismissed. Actual Result VoiceOver continues to focus and interact with elements behind the presented modal. Notes • Tested on iOS 18.5 • Reproducible on device • Using Swift/UIKit (not SwiftUI)
2
0
210
Jul ’25
The accessibility app keeps opening by itself on my iPhone 12 Pro. Can anyone please help me?
It’s very annoying but on my iPhone 12 Pro I keep getting the accessibility app with the microphone on and it keeps opening the app by itself and it’s a blank screen and every time I close it it just reopens. I don’t know why it keeps doing this, but it drives me crazy. Does anyone know what else to do? I also have the beta iOS 26 but it’s been doing this even with the past update.
0
0
116
Jun ’25
Voice Control evaluation questions: "Stop Recording" command failure & Item numbers on non-interactive web elements
Hello everyone, I am currently evaluating my app's accessibility features to accurately display the "Accessibility" information on the App Store. I have encountered two specific issues regarding Voice Control testing and would appreciate any guidance. Voice Command for "Stop Recording" According to the evaluation criteria, if an app supports audio recording or dictation, users must be able to start and stop recording using only their voice. Behavior: I can successfully trigger the recording using the command "Start Recording". However, I cannot find a command to stop it. Commands like "Stop Recording" or "Stop" are not recognized by the system. Question: Is there a specific standard voice command intended for stopping a recording? Item Number Overlays on Non-Interactive Web Elements (WKWebView) I noticed an inconsistency between native views and web content regarding Voice Control item numbering. Behavior: When testing web content within the app (WKWebView) or in Safari, Voice Control displays item number overlays on non-interactive text elements (such as standard or tags). In native views, static labels do not receive item numbers. Question: Is this expected behavior for web content? Since these elements are not interactive, I am unsure if this should be considered a bug (fail) or an acceptable exception for the accessibility evaluation. Has anyone experienced similar issues or know the correct criteria for these cases? Thank you.
1
0
1.4k
Feb ’26
IOS18 Crash
At present, in iOS, if using the in-house app, there may be crashes in the new iOS 18.3 and later versions, but it works normally on other phones and the certificate is not problematic. A total of 3 machines were found, and there was no pattern between the machines and the system, with different models and versions. We tested it on a machine that crashes, but the app downloaded from the store doesn't. If the same app is packaged and installed directly in the development tool, it will crash. Is this related to compatibility with the new version of IOS? Is there a solution? Do others also have relevant situations?
2
0
132
Jun ’25
How to Ensure Data Privacy with VoiceOver Reading Sensitive Information?
VoiceOver reads out all visible content on the screen, which is essential for visually challenged users. However, this raises a privacy concern—what if a user accidentally focuses on sensitive information, like a bank account password, and it gets read aloud? How can developers prevent VoiceOver from exposing confidential data while still maintaining accessibility? Are there best practices or recommended approaches to handle such scenarios effectively?
1
0
440
Mar ’25
iOS 26: Tab Bar Item's accessibility value not set automatically anymore
We recently adopted our app to Liquid Glass and received a complaint from a visually impaired user that VoiceOver does not read out the number of unread items in the tab bar anymore. We checked and it seems that before iOS 26/Liquid Glass, setting a tab bar item's badgeValue property also set an appropriate text to its accessibilityValue property (something like "3 items"). But with Liquid Glass tab bars, this does not seem to be the case anymore. We fixed this by providing our own accessibility value, but we're wondering whether this change was a deliberate choice or simply a bug? If this new behavior is considered a bug, I would post a bug report.
0
0
64
12h
Voice Over Sound
Hello, When I listen to title in my app with VoiceOver, it makes a strange sound. This characters make with Korean+number+Alphabet. Is this combination makes some strange sound with voice over? I would like to ask if Apple can fix this issue. Thank you.
1
0
214
Mar ’25
Keyboard navigation not working in native iOS Wallet interface
Hi guys, I'm facing an issue with the native interface to add a card into the wallet - does someone have some ideas on how to fix/work around that? STEPS TO REPRODUCE: Disable VoiceOver (Settings → Accessibility → VoiceOver → Off). Connect and confirm that you can navigate other iOS interfaces using an external keyboard. In any app, present a PKAddPassesViewController with a valid .pkpass file. When the Wallet “Add Pass” sheet appears, attempt to navigate using only the external keyboard (Tab/Arrow/Enter). Observe that focus does not move to the Cancel or Add buttons, and no elements receive keyboard focus. EXPECTED RESULT: All interactive elements in PKAddPassesViewController (e.g., Cancel and Add) should be fully keyboard accessible without requiring VoiceOver. Users should be able to navigate, select, and complete actions using only a hardware keyboard. ACTUAL RESULT: Keyboard navigation is not possible. No elements receive focus. Users cannot activate Cancel or Add buttons using keyboard input. The only way to interact is by touch or enabling VoiceOver, which does not satisfy keyboard accessibility requirements. IMPACT: Violates WCAG 2.1 Success Criterion 2.1.1 (Keyboard Accessible). Prevents keyboard-only users (including users with motor disabilities) from adding passes to Wallet. Affects users of external keyboards who rely on tab/arrow navigation. Creates an inconsistent accessibility experience compared to other iOS system modals.
2
0
1.4k
Aug ’25
App Store Connect – “Unable to Handle This Request” Error
Hello, I'm currently unable to access App Store Connect. When I try to open https://appstoreconnect.apple.com, I receive the following error message: “appstoreconnect.apple.com is currently unable to handle this request.” I’ve tried the following steps, but the issue persists: Cleared browser cache and cookies Tried different browsers (Safari, Chrome) Attempted from multiple devices and networks Is this a known issue or is there any workaround available? Would appreciate any help or update on the current status. Thank you,
0
0
163
Jun ’25
PHPickerViewController No Auto Focus
The issue is, I cannot auto acquire bluetooth keyboard focus in PHPickerViewController after enabling 'Full Keyboard Access' in my IPhone 14 with iOS version 18.3.1. The keyboard focus in PHPickerViewController will show, however, after I tapped on the blank space of the PHPickerViewController. How to make the focus on at the first place then? I'm using UINavigationController and calling setNavigationBarHidden(true, animated: false). Then I use this controller to present PHPickerViewController using some configuration setup below. self.configuration = PHPickerConfiguration() configuration.filter = .any(of: filters) configuration.selectionLimit = selectionLimit if #available(iOS 15.0, *), allowOrdering { configuration.selection = .ordered } configuration.preferredAssetRepresentationMode = .current Finally I set the delegate to PHPickerViewController and call UINavigationController.present(PHPickerViewController, animated: true) to render it. Also I notice animation showing in first video then disappear.
2
0
329
Mar ’25
Solo Developer User Feedback Avenues
I have a couple follow up questions after the "Accessibility technologies group lab". I know it was briefly mentioned that user feedback is an excellent way to grow inclusivity in the design an app and utilizing these forums were one for example. Is inviting folks here on the forum via test flight a reasonable approach to this for a solo developer? Are there other strategies, avenues, or examples to promote user feedback?
2
0
106
Jun ’25
How to force VoiceOver to read decimal point even when there are 6 or more decimal digits?
When VoiceOver reads decimal numbers with six or more digits after the decimal, it stops announcing the decimal separator and also adds pauses between each digit. Text("0.12345") // VoiceOver: "zero **point** one two three four five" Text("0.123456") // VoiceOver: "zero one, two, three, four, five, six" How can I force VoiceOver to announce the decimal separator ("point") and not insert pauses regardless of the number of decimal digits?
1
0
301
Jun ’25
Apple Developer program payment failed
Hi, I tried paying for apple developer program. It keeps saying authorization failed. I tried 3 different credit cards. My visa and mastercard and 1 debit card and it still fails. I called my bank and there seems to be no issue on their side. I am able to pay apps and subscriptions on my credit enrolled in my account but it is failing in apple development program. I hope anyone can help. I need to enroll in app development program as soon as possible. I tried emailing support twice already still no response :( Thank you
0
0
36
9h
Accessibility Issue - Date Picker Colour Contrast
In SwiftUI, the date picker component is breaking in colour contrast accessibility. Below code has been use to create date picker: struct ContentView: View { @State private var date = Date() @State private var selectedDate: Date = .init() var body: some View { let min = Calendar.current.date(byAdding: .day, value: 14, to: Date()) ?? Date() let max = Calendar.current.date(byAdding: .year, value: 4, to: Date()) ?? Date() DatePicker( "Start Date", selection: $date, in: min ... max, displayedComponents: [.date] ) .datePickerStyle(.graphical) .frame(alignment: .topLeading) .onAppear { selectedDate = Calendar.current.date(byAdding: .day, value: 14, to: Date()) ?? Date() } } } #Preview { ContentView() } attaching the screenshot of failure accessibility.
1
0
174
Mar ’25
Is it possible to animate the accessibility frame on iOS and macOS?
Say I have a UI element that moves on the screen. Is it possible to update its accessibility frame as it moves while VoiceOver is focused on it? From my tests, VoiceOver ignores UIAccessibilityLayoutChangedNotification if it's sent repeatedly in a short period of time on iOS, while sending NSAccessibilityLayoutChangedNotification on macOS triggers VoiceOver to reannounce the focused element repeatedly.
2
0
256
Jul ’25
AXChildren does not get all children
I'd like to add borders to all buttons in the iOS simulator from my Mac app. First I get the simulator window. Then I access the children of all AXGroup and if it's a button or a static text, I add a border. But for some buttons this does not work. In the example image the NavigationBarButtons are not found. I guess the problem is, that for some AXGroup the children array access with AXChildren is empty. Here is some relevant code: - (NSArray<DDHOverlayElement *> *)overlayChildrenOfUIElement:(AXUIElementRef)element index:(NSInteger)index { NSMutableArray<DDHOverlayElement *> *tempOverlayElements = [[NSMutableArray alloc] init]; NSLog(@">>> -----------------------------------------------------"); NSString *role = [UIElementUtilities roleOfUIElement:element]; NSRect frame = [UIElementUtilities frameOfUIElement:element]; NSLog(@"%@, role: %@, %@", element, role, [NSValue valueWithRect:frame]); NSArray *lineage = [UIElementUtilities lineageOfUIElement:element]; NSLog(@"lineage: %@", lineage); NSArray<NSValue *> *children = [UIElementUtilities childrenOfUIElement:element]; if (children.count < 1) { NSLog(@"NO CHILDREN"); } for (NSInteger i = 0; i < [children count]; i++) { NSValue *child = children[i]; AXUIElementRef uiElement = (__bridge AXUIElementRef)child; NSString *role = [UIElementUtilities roleOfUIElement:uiElement]; NSRect frame = [UIElementUtilities frameOfUIElement:uiElement]; NSLog(@"----%@, role: %@, %@", child, role, [NSValue valueWithRect:frame]); } NSLog(@"<<< -----------------------------------------------------"); for (NSInteger i = 0; i < [children count]; i++) { NSValue *child = children[i]; AXUIElementRef uiElement = (__bridge AXUIElementRef)child; NSString *role = [UIElementUtilities roleOfUIElement:uiElement]; NSRect frame = [UIElementUtilities frameOfUIElement:uiElement]; NSLog(@"%@, role: %@, %@", child, role, [NSValue valueWithRect:frame]); if ([role isEqualToString:@"AXButton"] || [role isEqualToString:@"AXTextField"] || [role isEqualToString:@"AXStaticText"]) { NSString *tag = [NSString stringWithFormat:@"%ld%ld", (long)index, (long)i]; NSLog(@"tag: %@", tag); DDHOverlayElement *overlayElement = [[DDHOverlayElement alloc] initWithUIElementValue:child tag:tag]; [tempOverlayElements addObject:overlayElement]; } else if ([role isEqualToString:@"AXGroup"] || [role isEqualToString:@"AXToolbar"]) { [tempOverlayElements addObjectsFromArray:[self overlayChildrenOfUIElement:uiElement index:++index]]; } else if ([role isEqualToString:@"AXWindow"]) { [self.overlayWindowController setFrame:[UIElementUtilities frameOfUIElement:uiElement]]; [tempOverlayElements addObjectsFromArray:[self overlayChildrenOfUIElement:uiElement index:index]]; } } return [tempOverlayElements copy]; } For some AXGroup the children are found. For some they are empty. I cannot figure out why. Does anyone have an idea what I'm doing wrong?
2
0
158
May ’25