Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"

Im unable to enroll on developer program shows unable to continue do we have to add funds beofre making an purchase.

Hello everyone, I'm currently developing an iOS application as part of a project for a high school in France. The goal of the app is to raise students' awareness about their use of digital tools, especially by helping them better understand their screen time and how they use the iPads provided by the school. This app is intended for internal use only: it is not meant to be published on the App Store, but rather distributed through Apple School Manager to the school’s managed devices. I would like to ask: Which type of Apple Developer license would be the most appropriate for this use case? Should we go with an individual or enterprise account? Or is there a specific program for educational institutions? Thank you in advance for any advice or feedback you can share Have a great day!

Hi, I paid to renew my membership and I received an order confirmation email. But when i go to my account it says it is still expired - so what did i pay for then? I've emailed Apple developer support and they just sent me a generic bot/copy and paste email telling me i need to renew my account. Everyone i speak to tells me to click a link and it just leads to an email option, i email them, then i get an unhelpful email, then the cycle repeats. It's like: Me: "Hey Apple, i've just paid to renew my account and you're not giving me what i paid for". Apple: "Just renew your account". Me: "....yeah but that's the issue" Apple: "click this link to send an email and start the infinite useless cycle all over again". I have also called apple multiple times and spoke with three people and they are not able to help. I spoke with one of the people's managers and i explained to him that i've stuck in this infinite loop where nothing gets resolved and he sent me a link which just. lead. to. the. same. email. option! I then explained that this is like a dystopian sci-fi movie where this faceless mega-corp (Apple) has taken my money for a service and not given me that service (false advertising / crime). He said he can't help. Then you know what he said? ................... ........ ..... .. "post on the forum". So Apple takes my money and doesn't give me the service they advertised to me then says they can't help me and that i have to ask in the forum. I said "so basically you're advising me that non-apple employees are better suited to help me than Apple employees, lol". What should i do here?? I have a had a team of developers stop working for weeks and this has brought my app development plan to a halt, costing me money.

I’m experiencing a serious issue with my enrollment in the Apple Developer Program. I have been waiting for weeks with no response from Apple Support. Despite sending two emails (and now a 3rd) in an attempt to get a reply, I still haven’t heard back, even though I have completed all the necessary steps and received confirmation that my enrollment process has started. Has anyone else experienced a similar situation? If so, how did you manage to resolve it, or do you have any advice on how I can get Apple to respond and take action? I would really appreciate any insights or suggestions. Thank you in advance!

Hello Elf Team, I sent the game a day ago and reached out for a quick review to meet my company's event deadline, but I am still waiting for the review to begin. I contacted via the contact form but have not received any response. Is there anyone from the forum who can help expedite this or provide advice on how to proceed? Thank you!

Why is it so hard to register a developer account in China? As an iOS developer for 12 years, why is it so hard for me to register a developer account in China? Can Apple improve your service? If there is something wrong with me, I'm willing to accept the penalty of not being able to register. But I submitted all the information you need and then you tell me I can't register. I also just bought a new Macbook Air 2 months ago and I'm willing to contribute my income to you guys. But how are you treating me? Who can help me? Translated with DeepL.com (free version)

Hello, I recently enrolled in the Apple Developer Program and paid the $99 fee. Before I could even submit my app or access any services, my Apple ID was locked without warning or explanation. I received no specific communication, and I am now unable to log in, request support, or access the developer tools I paid for. Apple has effectively taken payment without providing the service. I am a legitimate developer and would appreciate a review of my case, a refund, or a clear explanation of what went wrong.

I'm a developer from Bangladesh and want to join the Apple Developer Program. I created my Apple ID with the US region, but I can’t provide valid US billing info. How can I pay using my Bangladeshi card and billing address to enroll in the program?

I can not accept new agreement on account web portal. When I navigated to the page, my personal team can not be seen. So I can not accept the newly agreement. I asked help via email/phone 3 months ago, and Chinese developer team just said you need to wait. I am wondering how long need to take actions or have a conclusion...

Why is it necessary that I have to reload all my personal apps developed by me for my use every year when I renew my Developer License? If I quit the program, anyone that bought my apps (if I had any) on the App Store would not lose the use of those apps. It should be the same for the apps I put on my devices when I am enrolled.

你好，我在尝试从开发环境同步到生产环境时遇到了内部错误

I have a problem with the enrollment to Apple Developer program, because the page show the message "Your enrollment in the Apple Developer Program could not be completed at this time", I have 1 week watting for any news for the Send Files to Apple Support but not yet any new news. What I can do about this case?

Hello Apple Developer Support, I've been waiting for my app to become available on TestFlight for testing for around three weeks now. Despite deleting and re-uploading the build multiple times, I continue to face the same issue. I've attached a screenshot of the problem for your reference. Could you please help me understand how to resolve this? It's becoming quite frustrating. Looking forward to your guidance.

I been searching about this for so long now i don’t think it’s possible anymore & its more of a talk about thing than doing😭😭. But i’m a Mixing/Mastering Engineer for Music, & I’m always seeing people music releasing to Apple Music, with the icon “Apple Digital Master“ But when I do research the only thing i can find is it needs to be done in an approved Apple Studio, But me personally i’ve never heard or seen one. So i’m patiently & sincerely waiting for the right response that can help me or lead me to the right person or direction to help me out please, Because all this seeking is really starting to make my brain have aneurysm.

"Failed to verify your identity. Try again." I only see this text. I have the correct apple account and password and I have made the payment. I can't log in with my password, why? Question 1: What should I do to log in with my password? Question 2: What is the error?

I found this file config in my macOS System Process but I dont understand Who using this service and Who set this up for me? I never use any token

we have created an apple developer account on 30th April'2025 but still now it shows your application is in review

To the team, I am totally trapped with my organisation subscription and am unable to renew my Apple developer licence because the autorenew option did not work. A preloaded debit card with the monthly fees is already attached, but it isn't working. We, as a large organisation, are completely stuck on this matter which will lead to a huge business impact An Immediate assistance is appreciated, dear apple developer team

Hello There! I will try to be very active! (I had nothing to type lol)

Hi, I have been attempting enroll in Apple Developer program with my organization. As part of the enrollment process, legal authority must be approved by a member of my organization. We have attempted submitting the approvals a couple times with no success. Recently we had an error on screen saying %%USE_I18N_STRING_ERROR%% and Verification Unsuccessful. Would you be able to check the status of my application and if there is anything we need to do for verification? Thank you for your time and help! -Bob