Recently, we received an user enquiry regarding the inability to perform bookings for the app. After investigation, we found that the issue appears to be caused by the failure of the Apple DeviceCheck service. Based on our checks, approximately 0.01% of requests fail each day (e.g., on 26 June: 6 failures out of 44,544 requests) when using Apple DeviceCheck. Could you please assist in raising the following enquiries with Apple Support? What is the typical failure rate of Apple DeviceCheck? Are there any reliability metrics or benchmarks for its performance? How can the failures be prevented, or is there a recommended retry mechanism to handle such failures? Does the iOS version affect the performance or reliability of Apple DeviceCheck? Are there known issues or limitations with specific iOS versions? How long does the token remain valid, and when should a new one be retrieved? Does using a jailbroken device affect the functionality of Apple DeviceCheck?

Hi, ASCredentialProvider had been almost identically implemented on both iOS and macOS so far, but the ProvidesTextToInsert feature was only added to iOS. It would have been a crucial point to make Credential Providers available in all textfields, without users having to rely on developers correctly setting roles for their Text Fields. It's right now impossible to paste credentials into Notes, or some other non-password text box both in web and desktop apps for example, in a seamless, OS-supported way without abusing Accessibility APIs which are understandably disallowed in Mac App Store apps. Or just pasting an SSH key, or anything. On macOS this has so many possibilities. It could even have a terminal command. It's even more interesting that "Passwords..." is an option in macOS's AutoFill context menu, just like on iOS, however Credential Providers did not gain this feature on macOS, only on iOS. Is this an upcoming feature, or should we find alternatives? Or should I file a feature request? If it's already in the works, it's pointless to file it.

I’m considering storing some sensitive information in the userID field of a passkey, as described in the createCredentialRegistrationRequest method.(link to method). I'm aware of the largeBlob extension introduced in iOS 17+, but it doesn't meet my needs since I want to create a cross-platform passkey that can be used across various devices — and currently, not many devices support the largeBlob extension. According to W3C documentation, the userID field is not considered private information and can be displayed to the user without requiring a verification process. Based on my understanding, it's also not encrypted, which means it might be accessible with physical access to the device. So here are my questions: How do Apple devices (especially iPhones) handle the userID field in their authenticators? Is it possible to access the userID without user verification, as permitted by the W3C specification? Are there any alternative methods to access the userID value stored in a passkey on Apple devices?

We are experiencing a significant issue with macOS security alerts that began on July 9th, at approximately 4:40 AM UTC. This alert is incorrectly identifying output files from our snippet tests as malware, causing these files to be blocked and moved to the Trash. This is completely disrupting our automated testing workflows. Issue Description: Alert: We are seeing the "Malware Blocked and Moved to Trash" popup window. Affected Files: The security alert triggers when attempting to execute .par files generated as outputs from our snippet tests. These .par files are unique to each individual test run; they are not a single, static tool. System-Wide Impact: This issue is impacting multiple macOS hosts across our testing infrastructure. Timeline: The issue began abruptly on July 9th, at approximately 4:40 AM UTC. Before that time, our tests were functioning correctly. macOS Versions: The problem is occurring on hosts running both macOS 14.x and 15.x. Experimental Host: Even after upgrading an experimental host to macOS 15.6 beta 2, the issue persisted. Local execution: The issue can be reproduced locally. Observations: The security system is consistently flagging these snippet test output files as malware. Since each test generates a new .par file, and this issue is impacting all generated files, the root cause doesn't appear to be specific to the code within the .par files themselves. This issue is impacting all the snippet tests, making us believe that the root cause is not related to our code. The sudden and widespread nature of the issue strongly suggests a change in a security database or rule, rather than a change in our testing code. Questions: Could a recent update to the XProtect database be the cause of this false positive? Are there any known issues or recent changes in macOS security mechanisms that could cause this kind of widespread and sudden impact? What is the recommended way to diagnose and resolve this kind of false positive? We appreciate any guidance or assistance you can provide. Thank you.

Hello, I'm seeking some clarification regarding the use of accessibility and input monitoring APIs in sandboxed apps that are distributed through the App Store. I understand that accessibility permissions are generally restricted for App Store apps. However, I've seen several recently released apps request these permissions directly upon first launch. I'm aware that apps submitted prior to 2012 may have legacy access to certain APIs, but the ones I'm referring to appear to be recent - within the past year. While it's possible these apps were approved despite the restrictions, I want to make sure I'm not overlooking something. I also came across a recent discussion on this topic, and one post in particular stood out: Link I’d really appreciate some clarification on what's officially allowed. Specifically: Are accessibility permissions ever allowed? If so, under what circumstances? Is input monitoring permitted for apps on the App Store? (The referenced post says yes, but since it's from 2022, I just want to confirm) The linked post suggests that event generation might be allowed on the App Store, though the author hadn’t explored that privilege in detail and recommended opening a DTS tech support incident. I’ve done that and have a support case open - would it be possible to take a closer look at this? For context, my app (currently distributed outside the App Store) uses CGEventPost and CGEventCreateMouseEvent to modify mouse behavior. Thank you

While working with Platform SSO on macOS, I’m trying to better understand how the system handles cases where a user’s local account password becomes unsynchronized with their Identity Provider (IdP) password—for example, when the device is offline during a password change. My assumption is that macOS may store some form of persistent token during the Platform SSO user registration process (such as a certificate or similar credential), and that this token could allow the system to unlock the user’s login keychain even if the local password no longer matches the IdP password. I’m hoping to get clarification on the following: Does macOS actually use a persistent token to unlock the login keychain when the local account password is out of sync with the IdP password? If so, how is that mechanism designed to work? If such a capability exists, is it something developers can leverage to enable a true passwordless authentication experience at the login window and lock screen (i.e., avoiding the need for a local password fallback)? I’m trying to confirm what macOS officially supports so I can understand whether passwordless login is achievable using the persistent-token approach. Thanks in advance for any clarification.

Hello Apple Developer Support, I am experiencing an issue with Apple Sign-In and Private Relay across two separate organizations. I have a web application that supports Apple Sign-In, configured under organization ID: 62P86SVLK4. Users can log in using their Apple accounts with the Hide My Email (Private Relay) feature enabled. This web application was created a long time ago and initially only had a web component. Recently, we developed a native mobile version of this application, which also supports Apple Sign-In. However, due to business constraints, the mobile application was created under a different organization ID: T6JT35U9NW. The Issue Since the web and mobile applications are registered under different organizations, accounts created using Apple Sign-In with Private Relay are not recognized across both applications. For example: A user creates an account in the web app using Apple Sign-In with Private Relay. When they attempt to log in to the mobile app with Apple Sign-In (also using Private Relay), authentication fails because the generated Private Relay email addresses do not match between the two organizations. Question Is there any way to link Private Relay accounts across these two organizations so that users who signed up on the web application can log in to the mobile application seamlessly? I appreciate any guidance on how to resolve this issue. Best regards, Kamil Gronert

I’m having an issue with my Credential Provider Extension for passkey registration. On the browser I click on registration, in IOS i can select my App for passkey registration with a continue button. Wenn I click the continue button the prepareInterface(forPasskeyRegistration:) function is called but the MainInterface is not shown —it only appears when I click the continue button a second time. Here’s a simplified version of my prepareInterface method: override func prepareInterface(forPasskeyRegistration registrationRequest: ASCredentialRequest) { guard let request = registrationRequest as? ASPasskeyCredentialRequest, let identity = request.credentialIdentity as? ASPasskeyCredentialIdentity else { extensionContext.cancelRequest(withError: ASExtensionError(.failed)) return } self.identity = identity self.request = request log.info("prepareInterface called successfully") } In viewDidAppear, I trigger FaceID authentication and complete the registration process if register is true. However, the UI only shows after a second “Continue” tap. Has anyone encountered this behavior or have suggestions on how to ensure the UI appears immediately after prepareInterface is called? Could it be a timing or lifecycle issue with the extension context? Thanks for any insights!

I’d like to confirm something regarding the hosting of the apple-app-site-association (AASA) file. We have a server that publicly hosts the AASA file and is accessible globally. However, this server sits behind an additional security layer (a security server/reverse proxy). My question is: Will this security layer affect Apple’s ability to access and validate the AASA file for Universal Links or App Clips? Are there specific requirements (e.g. headers, redirects, TLS versions, etc.) that we need to ensure the security server does not block or modify? Any guidance or best practices would be appreciated. Thanks!

WebAuthn Level 3 § 5.1.3 Step 22 Item 4 states the steps a user agent MUST follow when "conditional" mediation is used in conjunction with required user verification: Let userVerification be the effective user verification requirement for credential creation, a Boolean value, as follows. If pkOptions.authenticatorSelection.userVerification is set to required If options.mediation is set to conditional and user verification cannot be collected during the ceremony, throw a ConstraintError DOMException. Let userVerification be true. On my iPhone 15 Pro Max running iOS 18.5, Safari + Passwords does not exhibit this behavior; instead an error is not reported and user verification is not performed (i.e., the UV bit is 0). Per the spec this results in a registration ceremony failure on the server which is made all the more "annoying" since the credential was created in Passwords forcing a user to then delete the credential. : If the Relying Party requires user verification for this registration, verify that the UV bit of the flags in authData is set. In contrast when I use Google Password Manager + Chrome on a Samsung Galaxy S24 running Android 15, user verification is enforced and the UV bit is 1. Either the UV bit should be 1 after enforcing user verification or an error should be thrown since user verification cannot be performed.

Hello, I am currently implementing a biometric authentication registration flow using WebAuthn. I am using ASAuthorizationPlatformPublicKeyCredentialRegistrationRequest, and I would like to know if there is a way to hide the "Save to another device" option that appears during the registration process. Specifically, I want to guide users to save the passkey only locally on their device, without prompting them to save it to iCloud Keychain or another device. If there is a way to hide this option or if there is a recommended approach to achieve this, I would greatly appreciate your guidance. Also, if this is not possible due to iOS version or API limitations, I would be grateful if you could share any best practices for limiting user options in this scenario. If anyone has experienced a similar issue, your advice would be very helpful. Thank you in advance.

We’ve noticed an unexpected behavior in our production iOS app where the UIDevice.current.identifierForVendor value occasionally changes, even though: The app is distributed via the App Store (not TestFlight or Xcode builds) We do not switch provisioning profiles or developer accounts No App Clips, App Thinning, or other advanced features are in use There’s no manual reinstall or device reset in the scenarios observed (as per user feedback) Any insights or confirmations would be much appreciated. Thanks!

My application is supporting hybrid transport on FIDO2 webAuthn specs to create credential and assertion. And it support legacy passkeys which only mean to save to 1 device and not eligible to backup. However In my case, if i set the Backup Eligibility and Backup State flag to false, it fails on the completion of the registrationRequest to save the passkey credential within credential extension, the status is false instead of true. self.extension.completeRegistrationRequest(using: passkeyRegistrationCredential) The attestation and assertion flow only works when both flags set to true. Can advice why its must have to set both to true in this case?

I read online that there is no way to extract the call log from an iPhone. I want to develop an app to help people remember to call their mom, and if they did, the "nagging" would disappear automatically. I'm looking for any workaround to know when a user called someone, without having them log it manually.

Recently, we have adapted the passkey function on the Mac, but we always encounter the error message "Unable to verify the web credentials association of xxx with domain aaa. Please try again in a few seconds." We can confirm that https://aaa/.well-known/apple-app-site-association has been configured and is accessible over the public network. Additionally, the entitlements in the app have also been set with webcredentials:aaa. This feature has been experiencing inconsistent performance. When I restart my computer or reinstall the pkg, this feature may work or it may still not work. I believe this is a system issue. Here is feed back ID: FB20876945 In the feedback, I provided the relevant logs. If you have any suggestions or assistance, please contact me. I would be extremely grateful!

We have been having very high response times in device check device validation service (https://developer.apple.com/documentation/devicecheck/accessing-and-modifying-per-device-data#Create-the-payload-for-a-device-validation-request) since 17 July at 19:10hs GMT. The service information page says the service was running in green status but that isn't the case and we currenly have stop consuming it. Is it being looked at? Are you aware of this issue? Can you give us an estimate of when it should be working correctly?

Hi everyone, I’m working an Objective-C lib that performs Keychain operations, such as generating cryptographic keys and signing data. The lib will be used by my team in a Java program for macOS via JNI. When working with the traditional file-based Keychain (i.e., without access control flags), everything works smoothly, no issues at all. However, as soon as I try to generate a key using access control flags SecAccessControlCreateWithFlags, the Data Protection Keychain returns error -34018 (errSecMissingEntitlement) during SecKeyCreateRandomKey. This behavior is expected. To address this, I attempted to codesign my native dynamic library (.dylib) with an entitlement plist specifying various combinations of: keychain-access-groups com.apple.security.keychain etc. with: My Apple Development certificate Developer ID Application certificate Apple Distribution certificate None of these combinations made a difference, the error persists. I’d love to clarify: Is it supported to access Data Protection Keychain / Secure Enclave Keys in this type of use case? If so, what exact entitlements does macOS expect when calling SecKeyCreateRandomKey from a native library? I’d really appreciate any guidance or clarification. Thanks in advance! Best regards, Neil

Hi, is it legal to use open APIs to get the users's country country code using the Ip address in the app? I mean I want to know the user country for the game leaderboards data, and there are sites say this is free and open. So, I have two questions, first, is this making the user calling open api to get its country code concept legal? second question, what if these sites suddenly decided that it is not legal to use their apis for commercial use, and i miss that announcement; will you remove my app from the store? or what action will you take exactly?

Hi Team, How can we fetch the macOS password requirement(for setting a new password) that are inforce during login for users? Is there a way to get this info in swift programming?

Hi everyone, I'm looking for a way to configure Passkey on iOS so that authentication is only possible using FaceID or TouchID. Specifically, I want to disable the use of passcodes and QR codes for authentication. Additionally, is there a method to detect if the authentication was done using a passcode or QR code? Thanks for your help!