Hello Apple Developer Community,
I’m seeking advice regarding a prolonged App Store review that is currently impacting our business.
Our app was submitted more than two months ago, and the review process has not progressed since then. During this time, we sent two support emails to Apple Developer Support requesting assistance.
We did receive one response stating that the app was “in review”, but unfortunately the message did not provide any useful details, timeline, or further guidance, and there has been no additional update since then.
This delay is now blocking our business launch, as the mobile application is a critical component of our product release. Without App Store approval, we cannot proceed with launching our service to customers.
Summary of the situation:
- Submission date: More than 2 months ago
- Current status: Pending
- Support requests sent: 2 emails to Apple Developer Support
- Responses received: 1 reply saying the app was “in review,” but no meaningful information
- Impact: Blocking our planned business launch
We understand that review times can vary, but waiting this long without meaningful feedback or communication has become very challenging for our team.
If anyone has experienced a similar situation or knows:
- How to escalate a long-pending review
- Alternative ways to contact the App Review team
- Whether there are currently unusual delays in the review process
Any guidance would be greatly appreciated.
Thank you for your time and support.