Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

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Issue with Apple Developer Enrollment – Email Validation
Hi Forum members, I am currently facing an issue with the Apple Developer enrollment process. My legal entity, Medinertia Technologies Pvt Ltd, is registered in India, and I have obtained a valid D-U-N-S number for it. I also purchased the domain medinertia.co.in and created a business email (support @medinertia.co.in). However, this email is still not being accepted during enrollment. Could you please clarify what domain extensions or email formats are supported for business verification? Without clear guidelines on acceptable domain names and email IDs, it becomes difficult and costly to keep purchasing multiple domains. Your guidance on the correct domain/email requirements will be greatly appreciated. Best regards, Uday
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61
Sep ’25
Stuck After Paying – “You’ve already agreed to the Apple Developer Agreement” Loop
Hi, I need help resolving an enrollment issue. When I log into my Apple Developer account on the website, I only see the message: “You’ve already agreed to the Apple Developer Agreement.” After that, nothing else loads and I can’t continue. What I’ve tried: Paid the annual fee (it shows as charged). Logged in from iPhone (Developer app), Mac, Safari, and Chrome. Same error. Cleared cookies, tried private mode, and even changed my email. Contacted normal Apple Support (they couldn’t help). Tried to reach Developer Support but I can’t since I’m technically not enrolled. Other details: I can’t access App Store Connect. My Apple ID birthday is set to 15 October 2000. I’ve already accepted the Developer Agreement. Developer app shows an error whenever I try enrollment there. At this point, I’m stuck in a loop: Apple says I’ve already agreed, but my membership isn’t activated, and I can’t contact the right support channel.
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Sep ’25
Developer Account Yearly Purchased Money Taken Twice
In the morning I enrolled in developer program and apple took my money from card and told me it is "being processed". But in the main page it says Purchase your membership. continue your enrollment, complete your purchase now purchase may take up to 48 hours to process. So I clicked again and purchased again. Still I got the same email and checked it says " being processed" but money taken twice!!! Why are you giving me same option if it is processed!! Very bad design!!! Also it is still not activated
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83
May ’25
Payment for developer account not approved
I have made a payment the the Apple developer program from my credit card, I have contacted my bank and they have confirmed that they payment has gone off and all that is left is for Apple to 'bank the payment' on their side but Apple isn't actioning this. I have emailed support numerous times but all I get is an automatic reply acknowledging the email but nothing else, what do I do now, is there any other email or phone number I can contact them on. I'm not from the US
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56
Sep ’25
Follow-up on Company Enrollment – Case ID: 102578249178
Hi, While I understand that some enrollment reviews may take time, it has now been nearly a month since we submitted our company enrollment on April 11, and unfortunately, we still have no concrete updates or next steps. As a small business, this extended delay is significantly affecting our operations. We are unable to proceed with our product launch, engage with partners, or move forward with development work. Each passing day adds to the financial and operational pressure we’re facing. To be completely transparent, we honestly don’t believe there is a large set of documents or verifications that would justify such a long review. Our company’s D-U-N-S information has been provided and contains clear, publicly verifiable details about our registration and address. Beyond that, there is no additional documentation that should require extended evaluation. From our research, we’ve learned that some enrollments may get stuck in the review pipeline indefinitely unless manually escalated — and some companies only managed to resolve the issue after getting in touch with senior contacts or executives. We kindly ask — and sincerely hope — that instead of a standard response confirming the enrollment is “under review,” we can receive a more concrete update: what stage it is truly at, whether any verification is pending, and whether manual intervention is required. Case ID: 102578249178
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61
May ’25
Random issues can not create developer accounts
I can't create a developer account. Setting to admin role does not work, follow the invite and then verify email, after that get shown a phone prompt, used every number I have that has SMS, or tried callbacks... { "service_errors" : [ { "code" : "-28248", "message" : "Verification codes can’t be sent to this phone number at this time. Please try again later.", "suppressDismissal" : false } ], "hasError" : true }
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Apr ’25
Enrollment not successful - no reply from German dev Team
We registered an Apple Account and started the enrollment as company. Entered DUNS number and everything. Afterwards we got the mail, there is somthing suspicous, we have to reply to germandev@ why we want to be registered. We found out, that we had a student once who started developing an app and registered themselves with company details. This account seems to be closed, but anyhow, it is mixed now. I tried to write several times to germandev@ team, but we don't get any reply for weeks. Who else can help us? Some phone number? Thanks
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91
Aug ’25
Apple Charged Me, Then Blocked My Xcode Team Access Without Explanation
I’m experiencing an issue where Xcode cannot access my Team ID, even though my Apple Developer Program membership appears active and I have paid for it. • When I visit Certificates, Identifiers & Profiles, I get this popup: “Unable to find a team with the given Team ID XXXXXXXXXX to which you belong. Please contact Apple Developer Program Support.” • My Apple ID still shows an active Developer Program membership under System Settings → Media & Purchases. • In App Store Connect, I can still see my Team ID and access my account. This issue was previously resolved via phone support after I was incorrectly locked out. I had paid twice, and was refunded once, but now the issue has returned - and support claims I was refunded twice, which is false (I have proof from my bank). I’ve contacted support multiple times, and my case has been sitting with the operations team for weeks. No explanation. No resolution. Just silence. I paid for a service I’m not receiving. Has anyone dealt with a similar issue or found a way to escalate it effectively?
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153
May ’25
Desperate for our license renewal
We requested our renewal almost 4 weeks ago. No status updates at all. When we've asked support, we get "It's been escalated" and that we just have to wait. We have quite a large number of people who can't do their work as a result and it's causing a major impact. Is there ANYONE at @apple that can help push our renewal through? Anyone???
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90
Sep ’25
How can I change my country on the developer account?
I enrolled years ago and abandoned my app project. I'm trying again now to port a web app I already created but I no longer live in the U.S. Like many countries in the global south, Costa Rica does not have physical addresses. My ID here does not have an address on it. We don't have postal services, not like in western countries. Our bank statements don't have addresses on them: because we don't have addresses. My utility bill is in my wife's name and so is my phone and internet. Yet I'm being asked to provide these details I cannot provide. I cannot pay for a developer subscription otherwise because my card is from a bank here, not the U.S. I also need my developer account to be FROM here so that any business org I create is also FROM here. What can I do? They're asking me for: A photocopy of your valid (not expired) government-issued identification showing the new address • A recent change-of-address document filed with your local postal service • A document from your local registration office showing the new address • A recent utility bill, bank statement, or a letter from a government agency that shows your name and new address
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73
Aug ’25
Feedback on several issues with ios26beta6
First of all, I found that after upgrading to this version, my phone gets extremely hot in the background (I upgraded to this version yesterday, and I was using iOS 18.6 before yesterday). It feels that the camera app has been upgraded inexplicably, the operation is particularly difficult to use, and it does not conform to logic at all. I don't know why it has been changed like this. Can you give users a choice and let them choose whether to use this new version of liquid glass or the classic one?😉 I don't know why the feedback assistant app can't be used, and I will show it in the video below.
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93
Aug ’25
Developer account renew payment refused
Hi, We're trying to renew our subscription as we've always done before. But somehow all our credit cards were rejected. We've tried changing to different cards but with no success. The error message we get is: We are unable to complete your order. There was an issue processing your order. Verify that your information is correct and try again. If you need further assistance, contact us. If you'd please be so kind as to help us figure this out. We don't know what the issue is exactly. And we got an email saying: To avoid a delay in receiving your order, contact us via the Developer page to change your payment information. If after 4 days we're still unable to process your payment, your order will be canceled. You may contact your card provider to find more information. We've tried the developer app as suggested and that didn't work as well. We got the following error: We've sent a reply in the emails we got but there were no answers and every method you propose does not seem to tell us why 4 credit cards from 3 different countries were all rejected. Please, send us an explaination first as to why the payments were rejected and then what can we do to solve this ASAP Best regards Best regards.
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53
Aug ’25
I completed the enrollment for my company in 2024
Hi! I completed the enrollment for my company on April 22, 2024. And since then we have successfully placed our application in the Store and continue to work on it. On March 27, 2025, I needed to renew my participation in the Apple Developer Program and I did it successfully - I received a confirmation letter from you. However, later I discovered that my order was canceled and now, when I go to developer.applе.com, I am offered to go through the enrollment procedure! I'm confused! It is not clear what to do in such a situation?! I will be grateful for any help!
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93
May ’25
How to keep Sign in with Apple users signed in after app transfer?
I'm currently transferring an iOS app to a new Apple Developer account and following the process outlined in Apple’s documentation: 🔗 TN3159 - Migrating Sign in with Apple users for an app transfer The process for generating transfer_identifiers and migrating existing users is clear, and I don’t expect issues with that part. However, I have a question about preserving the user session after the transfer. My setup: The app uses Sign in with Apple via a backend-based authentication flow. On login, the app retrieves the authorization_code and sends it to the backend. The backend exchanges the code for tokens from Apple, including a refresh_token. That refresh_token is then used on the backend to validate the user’s identity on subsequent requests. My concern: Once I initiate the app transfer, migrate users, and update the backend with new Apple credentials (client ID, team ID, etc.), I assume that the existing tokens issued under the old credentials will become invalid. So my question is: Is there a way to maintain the user’s authenticated session through this transition without requiring them to manually sign in again? I’d like to ensure a seamless experience for users, if possible.
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136
Apr ’25
Cannot create a second Identifier
I have an application that uses WeatherKit for which I use the registered identifier com.[mycompanyname].[myappname] . I'm now developing a second application using WeatherKit, so I need to create a new identifier on https://developer.apple.com/account/resources/identifiers/add/appId/bundle so that WeatherKit will recognize requests from com.[mycompanyname].[myappname2]. (in this post, I'm using "[xxx]" instead of the real strings) When I go to create an identifier for the new app, I get the error message: An attribute in the provided entity has invalid value An App ID with Identifier 'com.[mycompanyname].[myappname2]' is not available. Please enter a different string. Can anybody explain why I can't register the new app name, and how I can fix this?
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205
Mar ’25
Developer Program membership
Yesterday I paid for my developer account the way I pay for Apple Music and iCloud every month. I received an email that the payment was successful. But my account still looks unpaid. Now if I try to click the renew active button in the Developer app I get a message that my developer account is already subscribed. Last time I was told in technical support that the payment was made for another developer account, but I paid for my account while logged in with my apple id. I ask you to resolve this issue so that my account becomes active.
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74
Aug ’25