Significantly Delayed App Review

App Store Distribution & Marketing App Review
K_Turn OP
Created 2d
Replies 9
Boosts 5
Views 258
Participants 6

Hi all,

Like others my app submission has been stuck in “waiting for review” for weeks. I know initial app reviews take longer than updates, but this has been delayed far too long and makes me concerned about repeating the process in the future.

I submitted this app for review back on Feb 10. It was initially rejected for a minor issue, which I resolved and resubmitted the same day. After that, the build remained in “Waiting for Review” for about two weeks with no further communication.

At that point I canceled the submission and resubmitted the build, thinking it may have been stuck in the queue (I now know not to do this next time). Unfortunately the new submission has also been waiting for review for another 9 days now with no messages or updates. I’ve contacted app review support as well (case ID- 102826632729).

I understand review times can vary, but delays like this make it difficult for developers to plan launches or push updates when the review process is the only path to distributing apps. As paying members of the Apple Developer Program, we rely heavily on this pipeline functioning reliably.

Hoping this post will reach someone from Apple who can help move the process along. If any other devs have suggestions/tips that have worked for them, please share so others in this position can become unblocked. Thanks in advance.

Replies  9
Boosts  5
Views  258
Participants  6
clearsightdesigns OP
2d

I agree i think maybe a premium service, or mark all the items you think are wrong and don't piece mail it - sititng in a queue for a 2 second change for over 2 weeks is not good.

1
K_Turn OP
1d

Refuse to let this get buried, will regularly post to keep this thread active until we have a resolution. Upvotes help as well, would be greatly appreciated.

1
K_Turn OP
21h

Not letting this get buried, still no progress. This is unbelievable.

0
Adrian-P OP
19h

More than 3 weeks for me. I managed to get one single response from them to my many emails: "yes, we know, we're sorry".

This is just unacceptable.

1
K_Turn OP
17h

@Adrian-P completely. Almost a full month waiting for a service we’re paying for is tough. More so considering devs are completely dependent on this process.

@anyone at apple- please respond.

0
Skyfin OP
17h

Have also been waiting nearly a month. It doesn't help that they say things like 90% of submissions get approved within 24 hours or something. Sets unrealistic expectations.

0
hichamw OP
15h

Alright, so I'm gonna send an email out to Eddy, Matt and Susan. If anyone wants to be copied, paste your email address here. This is just beyond belief. It is unfortunate we have to let Apple leadership know this service is broken and most probably call out people (sadly). This sort of delay is severely severed my relationship with customers and users. I plan to send the email out over the week-end.

0
App Review OP
Apple
15h

Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

1
hichamw OP
15h

Check this thread : https://developer.apple.com/forums/thread/818039

1
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