Here on the forums I see a lot of reports like this:
According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team.
There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says:
If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program.
So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this:
Log on to Developer > Account.
Select the correct team at the top right.
Scroll down to the “Membership details” section.
Look at the “Enrolled as” field.
If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below.
If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership.
If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us.
Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"
Apple Developer Program
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I paid for an Apple Developer membership, but can only sign 3 apps and restricted to 7 day certificates. I don't even seem to have a way to verify if I am in fact enrolled in the developer program despite being charged for it
I'm using RevenueCat in a Flutter app to manage in-app subscriptions. On iOS, the subscription products load and display correctly when running in debug mode on a real device. However, when I upload the app to TestFlight, the products fail to load — I get an empty list or no products shown at all.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi everyone,
My Apple Developer Program subscription was supposed to renew last month, but the payment failed. Surprisingly, the subscription didn’t expire right away, I got an extra month.
I’ve now tried updating the payment method using multiple credit/debit cards (including my own and my dad’s), all of which are working perfectly elsewhere but the payment continues to fail.
In the Developer app on macOS, I don’t see any option to manually renew the subscription (see attached screenshot).
I also noticed that the street address on my developer account doesn’t match the billing address of the card I’m using. Could this be the cause of the issue?
If automatic renewal fails, is there a manual payment method available?
I’ve already contacted Apple Support, but the solutions they suggested haven’t worked. With my subscription now set to expire in just 3 days, I’m running out of time and options.
If there's any way to manually pay or resolve this, I would really appreciate it. I’m in a desperate situation and need to renew to keep my app updates live.
Thanks in advance!
Registered close to 2 weeks ago and the account seems to be delayed. I cannot seem to get any help on this. Here is the message I have on the dashboard, Your enrollment is being processed. Your enrollment ID is 95CTAKWD6P.
Any advice would be appreciated
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I have an application that uses WeatherKit for which I use the registered identifier com.[mycompanyname].[myappname] .
I'm now developing a second application using WeatherKit, so I need to create a new identifier on https://developer.apple.com/account/resources/identifiers/add/appId/bundle so that WeatherKit will recognize requests from com.[mycompanyname].[myappname2].
(in this post, I'm using "[xxx]" instead of the real strings)
When I go to create an identifier for the new app, I get the error message:
An attribute in the provided entity has invalid value
An App ID with Identifier 'com.[mycompanyname].[myappname2]' is not available. Please enter a different string.
Can anybody explain why I can't register the new app name, and how I can fix this?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I enrolled to the apple developer account more than one week ago. Nothing!
After 3 or 4 emails to support I received an email with steps I should perform from the iPhone app. I did so, my money was charged and ... nothing.
My enrollment has been withdrawn no activation nothing.
I made another request (although I am not sure that it is ok).
Can somebody help me?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Unable to add a user on my app store connect. I get "This field is invalid" error each time. I have tried with a variety of different emails, same error.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
find bug in Dynamic Island shows calling even after the call Was disconnected
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I recently purchased an Apple Developer Account on March 01, 2025. Upon completing the purchase, I received a confirmation message stating that my account would be activated within 48 hours. However, it has now been more than ten days, and my account still remains inactive. I didn't recieve any further email regarding apple developer account enrollment.
Two days ago, I sent email and discuss my issue but still there is no response from apple team
what should I do?
After an Apple Developer Enterprise Program account expires, can certificates and provisioning profiles still work if they are within their valid period? Do apps continue working for up to 90 days?
How long can it be extended at most after expiration?
Others:
https://developer.apple.com/forums/thread/706214
https://developer.apple.com/forums/thread/711254
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Enterprise
Business and Enterprise
Hello,
I represent a registered business operating under a developer account that has always followed Apple’s guidelines, complied fully with review requests, and submitted documentation whenever asked. We have never knowingly violated any policy, and we categorically deny any dishonest or fraudulent behavior.
Last week, our developer account was suddenly terminated without any prior warning or opportunity to address concerns. The message provided no specific reason, no actionable details, and no path to resolution. This has left us completely locked out — unable to appeal through standard channels, and unable to contact anyone directly. It’s shocking, disorienting, and devastating to a legitimate business with employees, users, and operations depending on this platform.
To make matters worse, this is not the first time. A previous termination notice was sent weeks ago and then — after we submitted a respectful and professional appeal — Apple quietly reversed the decision overnight, without any explanation or follow-up. We were left to assume it was a mistake. We had hoped that incident was rare and behind us.
Now it’s happening again, without explanation, and without a human conversation. We are losing money and users every day, and we’re still in the dark about what Apple believes we did wrong — because no one has told us.
We submitted a support ticket (ID: 102590329012), but have received no reply. We are committed to transparency, and we’re ready to provide any information needed. But we need someone to acknowledge this issue and help us find a path forward.
If anyone has experienced something similar or knows of escalation methods that worked, please share. We’re doing everything we can to resolve this respectfully — but we are shocked and deeply concerned.
Thank you.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
App Review
App Store Connect
Developer Program
My clients are waiting.. i had to give them some excuses and discounts...
everything is ready from my side but the enrollment is delayed already more than 1 month.
The support did replay after 1 week , all they did was to withdraw my enrollment and tell me to try again , and back to point zero... and I'm waiting...
I did try to open two accounts , one personal and one for organization so i can at least give my clients their app. now I'm checking both accounts daily basis .
oh you may wounder what happened with support ? they did answer fallow my case a little but didn't provide a solution , and then stopped responding...
I'm losing money, time and hope to this system.
Yesterday I paid for my developer account the way I pay for Apple Music and iCloud every month. I received an email that the payment was successful. But my account still looks unpaid. Now if I try to click the renew active button in the Developer app I get a message that my developer account is already subscribed. Last time I was told in technical support that the payment was made for another developer account, but I paid for my account while logged in with my apple id. I ask you to resolve this issue so that my account becomes active.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I have been trying to enrol for an apple developer program for more than 2 weeks now. The goal is to enrol as a company. We got a DUNS number and everything.
1st attempt: With a new appleid account based on a company address, done through a browser. Payment details submitted, got thank you page, a week later nothing...
Apple support suggests doing this on the app.
2nd attempt: WIthdrew application, used a mobile device and logon with the new appleid on the device. Downloaded apple developer app. Logged on the app with the same apple id. App asked me to take pictures of my id card, failed to submit with message "Unable to send information - Your information could not be sent due to a connection error"
Googled the above saw 100s of people facing the same issue, apple developer forum is flooded with people that are stuck to either the first or the second scenario.
3rd attempt: Used my existing personal appleid to create an account.
Again either stuck on 1st or 2nd scenario
4rd attempt: Created a brand new apple id with a new email address.
Again stuck in either the first or second scenario.
Dear Apple, why are you making this so complicated?
Apple support, can we get some individual support here and not just the canned replies? Enrolment IDs and case numbers available upon request.
Many thanks.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello,
I'm hoping to find a solution for a persistent enrollment issue and would appreciate any advice from the community.
For several months, I have been unable to enroll in the Apple Developer Program. The automated system rejected my application, stating my identity could not be verified. This first occurred in December 2023.
I have contacted Apple Support and spoken with a Senior Advisor. I explained that I am willing to provide any documentation needed to verify my identity (passport, driver's license, etc.), but was told this was not possible.
The advisor stated the decision from the automated system is final and the issue cannot be escalated or resolved.
This has put my app, which is fully developed and ready for submission, on indefinite hold.
Has anyone else encountered this specific "identity verification" block where support states the decision is final? Is there a known workaround, a different department to contact, or any other path to get this reviewed by a human?
Thank you for any help you can provide.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I can't create a developer account.
Setting to admin role does not work, follow the invite and then verify email, after that get shown a phone prompt, used every number I have that has SMS, or tried callbacks...
{
"service_errors" : [ {
"code" : "-28248",
"message" : "Verification codes can’t be sent to this phone number at this time. Please try again later.",
"suppressDismissal" : false
} ],
"hasError" : true
}
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello I have been developing an app that I want to deploy on the App Store through EAS cloud. My boss had purchased the apple developer account and invited me to a development team and I signed in with the same credentials. But when I try eas build and then select IOS as the platform I am getting this error shown in the image. Does this mean I have to purchase an apple developer account? Any help would be greatly appreciated
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
My developer account pending for more that 4 days.
When I login to http://developer.apple.com, it show the following message:
Purchase your membership.
To continue your enrollment, complete your purchase now.
Your purchase may take up to 48 hours to process.
I have already paid the membership fee and got the E-invoice from apple.
Could anyone help to solve this problem?
Hello all,
I created an AppID. Selected "Associated Domains". Selected "MusicKit".
I need to add my domains but do not see an option where to add the domains.
Any ideas?
Thanks in advance.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi,
I want to track users screen time on websites.
I want to track monitoring of specific website for that user will enter URL , we want to start monitoring and shield after threshold reached.
but DeviceActivityEvent doesn't allow to enter specific URL domain for monitoring .
How should I do monitoring then ?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Family Controls
Screen Time